Prompt Pool Equipment Repairs in Cairns

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Man Repairing Pool Cleaner — NQ Pool Supplies in Smithfield, QLD

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We Repair All Pool Equipment

There are few things more disappointing than anticipating a refreshing swim on a hot summer’s day and discovering a fault with your pool’s equipment. At NQ Pool Supplies, we come to the rescue, providing pool pump repairs and much more.


In Cairns and surrounding areas, we repair:



As authorised warranty agents for Davey, Zodiac and Astral Pool, we can process warranty claims and complete warranty-approved repairs directly for you.


We have years of experience and keep up with the latest technology, which means you can get back into the pool sooner. 


Since equipment repairs require diagnostic testing in our workshop, we transport faulty items to our Smithfield facility. If the repair cost exceeds the value of the unit, we’ll recommend an appropriate replacement.


Our team of mobile technicians are available throughout Cairns and Greater Cairns—travelling as far as Speewah in the Tablelands.

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Pool cleaning tools: net, brush, vacuum, hose, chemical test kit near a pool.— NQ Pool Supplies in Smithfield, QLD

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Getting The Most From Your Pool Equipment

Your pool equipment puts up with a lot, including exposure to the elements, chemicals and submersion. At NQ Pool Supplies, we estimate that well-maintained equipment offers between 8 to 12 years’ faithful service.


There are things you can do to help maximise the service life of your equipment:


  • Maintain water levels to prevent pump burn-out
  • Keep pH levels stable to avoid damage to filters, heaters & pumps
  • Correct salt levels
  • Proactively deal with algae


We know it can be time-consuming to care for a swimming pool, which is why we offer regular pool servicing for residential and commercial pools in Cairns and surrounding areas.

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Frequently Asked Questions

  • Are you an authorised warranty agent for Davey, Zodiac and Astral Pool products?

    Yes. NQ Pool Supplies is an authorised warranty agent for Davey, Zodiac and Astral Pool. Our team can assess your equipment, confirm warranty eligibility and complete approved repairs directly—saving you the time and hassle of lodging claims yourself.

  • What pool equipment can you process warranty claims for?

    We can handle warranty claims and repairs for a wide range of products from these brands, including pumps, chlorinators, filters, heaters, robotic cleaners, controllers and sanitising systems. If you’re unsure whether your equipment qualifies, simply bring it in or contact our team.

  • What information do I need to make a warranty claim?

    Manufacturers usually require the product’s model number, serial number and proof of purchase. Bringing the equipment to our Smithfield store also helps our technicians assess whether the issue is covered under warranty or general wear and tear.

  • How do I know if my product issue is covered under warranty?

    Warranty coverage depends on the manufacturer’s terms and the age of the equipment. We’ll inspect your item, identify the cause of the fault and advise whether it falls within the brand’s warranty guidelines or requires a standard repair.

  • How long do warranty repairs take?

    Timeframes vary depending on the issue and parts availability. Our technicians aim to diagnose equipment quickly and keep you informed throughout the process. If repairs are not cost-effective or covered under warranty, we can recommend a suitable replacement option.